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Enhanced and advanced functionality to set up connectors for e.g. review requesting or profile imports on Reputation using Rep Connect.
It’s “just” what it says: respond to survey results via SMS message and improve customer engagement by reaching survey respondents via their preferred channel of communication.
Change Reputation Score calculation method to average score for a given time range.
Help consumers find the location faster by adding a search field to the location picker.
Inform other users within your organization during workflow management by tagging them in the notes section.
Allow global survey takers to select their country to ensure they have no validation issues.
Comments on Facebook Ads that are left by customers on Facebook will be available within the Reputation Social Live Streams and Reputation Inbox.
Mentions of a connected Facebook page on a non-owned social page are available in the Reputation Inbox.