Enhancing the experience for integration/connector set up for Rep Connect e.g. open formatting panel, file parsing errors, hide password entered.
Decide for which URL sources you want to leverage auto match.
Insights in the progress of Autofind.
Understand which automation rule led to creation of a ticket.
Identify bottlenecks in your queue processing.
Improved insights for ticket assignment in a user basis
Reviews from Avis-Verifies can now be monitored through the platform.
Choose which metrics are relevant to you and you would like to be visible in the Home tab of the mobile app.
Semi-annual evaluation of factors impacting the Reputation Score.
Hashtags, Instagram profiles, and Facebook pages in monitor rules are automatically added to the watchlist.