2022-03-10

Comments on Facebook Ads that are left by customers on Facebook will be available within the Reputation Social Live Streams and Reputation Inbox.

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Mentions of a connected Facebook page on a non-owned social page are available in the Reputation Inbox.

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Create a hashtag group and save time by reapplying to several social posts as needed.

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Introducing an all in one Fast Action button (FAB) for the mobile app.

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See a holistic view of the previous tickets created by the same user.

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Document and reference reason for reopening a ticket.

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Third party powered Virtual Assistant that allows to attain near real-time information/support.

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The Navigation menu on Reputation web application has a new item called Resources that will contain submenu links to monthly product updates, news articles and other relevant platform resources.

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Improve usability and increase transparency regarding listings source limitations.

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Reminder notification to habitually review and resolve duplicate listings with a practical call to action.

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