2022-01-27

Inability to customize the SMS Opt-out and HELP response text message for review and survey requests in the short term.

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Score calibration that includes minor updates to the impact of different sources to account for changes in sources as well as new and emerging trends in the marketplace.

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13 keyboard shortcuts in the Actions module added to improve efficiency of use and accessibility.

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Adding a CDK connection in Rep Connect enables Automotive Customers to easily send review requests to their CDK contacts.

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Business Attributes will now be included in data sent to Apple. This allows you to publish business attributes like Parking, Wheelchair, WiFi and etc.

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Ability to enable/disable publishing to sites such as Google, Facebook, Apple, Bing, etc. of several locations from a single place.

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Reviews left on Clutch.co and Gartner.com will now be included during our daily audits.

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Mobile app users can upload photos on their social media handles such as Facebook pages directly from the mobile app including a release form and logo “stickers”.

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Learn from your survey data what your business is doing well and where you should invest to have the most positive impact on your Customer Experience.

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Reputation Inbox users will no longer be able to respond to Google Business Messages once they age to 30 days.

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