2018-10-04

The platform can now monitor reviews for several new sites.

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Invite participants to take an anonymous survey, such as Employee Engagement surveys.

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Include sub-ratings in survey widgets to leverage questions and scores.

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Save partial survey results even if the survey taker doesn’t finish.

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Create custom survey landing pages to embed on your website.

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Export data from Social Listening for additional processing.

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Add file attachments to tickets, or download attachments.

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Require your staff to provide an explanation when closing a ticket.

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See a list of tail sites your business information reaches, in addition to your actively-managed sites

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Foursquare is now a managed source for “rooftop” locations.

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