2018-06-01

Understand how different user roles are performing (e.g., Service vs. Sales) when requesting reviews.

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Effective June 1, 2018, Smiley and Star templates comply with Google’s new “No Gating” requirement in Google Review guidelines.

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Selectively omit results based on volume and view YTD data.

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View quick KPIs for all areas of your online reputation management efforts.

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Leverage more exposure to your listings.

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Sync your Google My Business (GMB) profile pictures with your source of truth.

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Export data from Operational Insights modules for additional processing.

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Provide an explanation for closing a ticket.

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Share ticket details with others via email.

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