Responders have more options when responding to reviews with neutral sentiment.
Tag: 2018-05-03
Choose the metrics that you use to determine survey leaders.
Check for keywords in surveys to gather more information prior to follow-up.
Display the number of locations included within the Location Leaderboard to better understand the pool.
Compare your brand with competitive brands at a national level.
Understand your customer sentiment with more precision.
Customize ticket creation rules.
Add a Service-Level-Agreement (SLA) completion target to tickets.