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September 20, 2018

September 20, 2018 reputationu Highlights

  • Sort Reviews by Word Count

    Sort Reviews by Word Count

    Reviews
    Sort reviews with no comments or highly verbose comments.
  • Report Weight for Sentiment-Based “Select One” Questions

    Report Weight for Sentiment-Based “Select One” Questions

    Surveys
    Set report weights for scale questions.
  • Inbox Facebook Messenger (Alpha)

    Inbox Facebook Messenger (Alpha)

    Social
    Reply to all your Facebook private messages from the platform. (Not available yet.)
  • UTM Tracking on Google My Business

    UTM Tracking on Google My Business

    Listings
    Enable tracking for number of clicks coming from Google My Business (GMB) within your web analytics.
  • Google Posts Clicks and Impressions

    Google Posts Clicks and Impressions

    Listings
    See the number of impressions and clicks on your Google My Business (GMB) posts over time.
  • URL Updated for Listings

    URL Updated for Listings

    Listings
    The URL for the listings solution has been updated from /listings2 to /listings.
  • “Managed” Audit Status

    “Managed” Audit Status

    Listings
    Clearly see whether a profile is under active management.
  • “Not Fulfillable” Audit Status

    “Not Fulfillable” Audit Status

    Listings
    See how many of your locations are not fulfillable (previously called "Opted Out").
  • Data Validation for Web URL Profile Fields

    Data Validation for Web URL Profile Fields

    Listings
    Manage directory URLs more efficiently
  • Sentiment by Location Group

    Sentiment by Location Group

    Operations
    Compare sentiment between any of your custom groups of locations (markets, cities, states, etc.).
  • Configurable Columns on Ticket Dashboard

    Configurable Columns on Ticket Dashboard

    Actions
    Hide ticket details that are not needed for your workflow.
  • Filter for Ticket Type

    Filter for Ticket Type

    Actions
    Filter the ticket dashboard by ticket type.
  • Custom Fields in CSV Export

    Custom Fields in CSV Export

    Actions
    The Ticket Dashboard export csv includes more data that is relevant to your reporting needs.
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