Customize the Review Booster experience for your customers.
Customize the Review Booster survey experience, including:
- Sources – Select the source(s) offered to customers to leave their review.
Sources include Google, Tripadvisor, and DealerRater. New sources are added regularly.
- Mapping – Map survey questions to review fields (Initial Rating and Initial Review).
- Prompt – Customize the review request prompt wording.
To customize Review Booster:
- From the platform, click Surveys > All Surveys.
- Select your survey and click Edit from the ellipses menu.
- Click Review Booster.
- Check the Enable Review Booster box.
- Click Add Source Site and check the desired sources. Options include DealerRater, Google, and Trip Advisor.
- Click Add.
- Click the Edit icon to map survey questions to review fields and customize review request prompts.
- Select the initial rating question, the initial review question, and enter custom prompt wording.
Initial review question selection is not applicable to all sources.
- Click Save Review Booster Settings.