Reputation Score Calibration


See your score adjust to better align with industry sources and trends.

We’ve made minor tweaks to the impact of different sources and fine tuned the thermometer weights. Several components, such as listings accuracy and social engagement, will continue to have a larger impact on the score.

Expected impact:

  • Fewer than 5% of locations are expected to see scores drop more than 10 points.
  • These changes tend to be gradual over time and do not cause major swings in scores except for in rare circumstances.

Learn more about Reputation Score thermometers and frequently asked questions.