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Support
Idea Portal
Betas
Training
Downloads
Release Notes
Knowledge Base
Overview Videos
Admin
Dashboard
Reviews
Requests
Listings
Social
Surveys
Actions
Pages & Locators
Experience Insights
Reports
Reputation Score
Managed Services
Best Practices
Reopen Ticket and Set Due Date
February 22, 2018
Kristin Lisson
Actions
Manage ticket details more efficiently.
To reopen a ticket:
Find a closed ticket, and click
Reopen Ticket
.
Choose
Set Due Date
.
Set time when ticket will be overdue, then reopen.
Tags:
2018-02-22