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October 15, 2020

October 21, 2020 Danielle Evans Highlights

  • Customer Address Added to PII Permissions

    Customer Address Added to PII Permissions

    API and Admin
    Customer address information is now PII sensitive.
  • Customize Auto-Responder in Automation Rules

    Customize Auto-Responder in Automation Rules

    Actions, Reviews, Surveys
    Hit SLA targets more consistently with automated response rules for surveys and reviews.
  • iOS Reputation Score Widget

    iOS Reputation Score Widget

    Mobile, Score
    Track your Reputation Score through a new widget for iOS.
  • New Monitoring Source

    New Monitoring Source

    Reviews
    The platform can now monitor reviews for a new site.
  • New Publishing Source for Listings

    New Publishing Source for Listings

    Listings
    The platform can now publish listings data to a new site.
  • Platform Notifications Panel

    Platform Notifications Panel

    API and Admin
    Access notifications while working in the platform!
  • Manage Collection Status in “My Notifications”

    Manage Collection Status in “My Notifications”

    API and Admin
    Configure in platform notifications when collection statuses change per source.
  • New Labels for Date Range Filter

    New Labels for Date Range Filter

    API and Admin
    Two new options added to the top line date range filter.
  • Scale Generated Custom Report PDFs

    Scale Generated Custom Report PDFs

    Reports
    New report setting allows scaling for generated PDFs.
  • Drill Down in Sentiment by Category Chart

    Drill Down in Sentiment by Category Chart

    Operations, Reports
    Dive deeper into any category included in the Sentiment by Category chart.
  • Category Sentiment Trend Line

    Category Sentiment Trend Line

    Operations, Reports
    Drill down by time charts now include a category sentiment trend line.
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