Customer address information is now PII sensitive.
Hit SLA targets more consistently with automated response rules for surveys and reviews.
Track your Reputation Score through a new widget for iOS.
The platform can now monitor reviews for a new site.
The platform can now publish listings data to a new site.
Access notifications while working in the platform!
Configure in platform notifications when collection statuses change per source.
Two new options added to the top line date range filter.
New report setting allows scaling for generated PDFs.
Dive deeper into any category included in the Sentiment by Category chart.
Drill down by time charts now include a category sentiment trend line.