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November 14, 2019

November 18, 2019 Kristin Lisson Highlights

  • New Monitoring Source for Reviews

    New Monitoring Source for Reviews

    API and Admin, Reviews
    The platform can now monitor reviews from several new sources.
  • File Upload Question Type

    File Upload Question Type

    Surveys
    Allow survey takers to upload files.
  • Support for GMB Labels

    Support for GMB Labels

    Listings
    Manage GMB Labels within profiles.
  • Drill-Down Redesign

    Drill-Down Redesign

    Operations
    Drill into sentiment categories for richer analysis of customer feedback.
  • Deprecation of TXI

    Deprecation of TXI

    Operations, Reports
    Operational Insights has improved performance and simplification with TXI removal.
  • Monthly Review Summary Includes Competitors

    Monthly Review Summary Includes Competitors

    Reports
    Monitor competitor details in the Monthly Summary email.
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