New Review API Integrations

API and Admin, Reviews

Three upgraded connections for more reliable review management

The following sites are now connected to via API for more stable review collection and review responding:

To enable the CARFAX API for Dealers/Dealer Groups:

  1. Notify your CARFAX account representative that you would like to have access to your reviews via API.
  2. Your CARFAX account representative enables the required account association and mappings via their technical team.
  3. When mappings are complete, the platform will automatically collect and allow for responding to your CARFAX reviews.

To enable the CARFAX API for OEMs:

  1. Inform your CSM that you would like to enable the CARFAX reviews API. Your CSM obtains approval from your OEM.
  2. Your CSM exports the list of locations to be connected and sends to your OEM.
  3. OEM emails CARFAX product team and attaches the list of locations provided by CSM. Send an email request to enable the API with for all dealer locations listed.

A Place for Mom and SeniorAdvisor are automatically enabled if applicable to your industry.