Three upgraded connections for more reliable review management
The following sites are now connected to Reputation.com via API for more stable review collection and review responding:
To enable the CARFAX API for Dealers/Dealer Groups:
- Notify your CARFAX account representative that you would like Reputation.com to have access to your reviews via API.
- Your CARFAX account representative enables the required account association and mappings via their technical team.
- When mappings are complete, the Reputation.com platform will automatically collect and allow for responding to your CARFAX reviews.
To enable the CARFAX API for OEMs:
- Inform your CSM that you would like to enable the CARFAX reviews API. Your CSM obtains approval from your OEM.
- Your CSM exports the list of locations to be connected and sends to your OEM.
- OEM emails CARFAX product team and attaches the list of locations provided by CSM. Send an email request to enable the API with Reputation.com for all dealer locations listed.
A Place for Mom and SeniorAdvisor are automatically enabled if applicable to your industry.