New Metrics in Location Leaderboard

Reports, Requests, Reviews

Request metrics and response rates are now available in the Location Leaderboard report.

Compare how your locations are performing across all actionable review metrics in the same chart. You can now customize the Location Leaderboard report to include total requests sent and response rate by location.

These metrics will not show in the report by default. Customization is required.

To add request and response metrics to your report:

  1. From the Reports tab, expand Reviews.
  2. Click Location Leaderboard.
  3. Click Customize.
  4. Expand the Metrics dropdown and check Response Rate and/or Total Requests. Adjust any other customizations as desired.
  5. Click Preview to view changes and Save As or Close to complete.

Request metrics and response rates are also customizations available in the Location Leaderboard widget for custom reports and dashboards.