New Actions Dashboard Columns


Add new ticket details to your dashboard for increased visibility and reporting.

When configuring your Actions dashboard, there are now four additional columns you can include:

  • Tags
  • Created Date
  • Location Code
  • Channel

To edit ticket columns:

  1. Navigate to the Actions tab.
  2. Click Edit Columns.
  3. Select the columns you would like to include in your dashboard view.
  4. Click Save.