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May 19, 2022

May 23, 2022 Christine Bergman Highlights

  • Brand Social Listening and Publishing in Main Navigation

    Brand Social Listening and Publishing in Main Navigation

    Listening now available in the main navigation of the Reputation platform.
  • Access Support Cases on Reputation Support Portal

    Access Support Cases on Reputation Support Portal

    Complete Self-Registration and log in on the Reputation Support Portal for personal case access.
  • Customer Tags and Notes for Inbox

    Customer Tags and Notes for Inbox

    Apply custom tags and create notes to customer records.
  • Mentions: Instagram & LinkedIn

    Mentions: Instagram & LinkedIn

    Mention an Instagram or LinkedIn page when creating a post.
  • Alt Text: Facebook

    Alt Text: Facebook

    Add alt text to photo, which is essential for any of your followers who are visually impaired.
  • Instagram Carousels

    Instagram Carousels

    Publish up to 10 images or videos to Instagram from the Reputation platform.
  • Platform Notifications via SMS

    Platform Notifications via SMS

    Receive SMS/text notifications for New Review, Social Post Approval and New Inbox Conversation alerts.
  • Role Visibility within History Tab in Actions

    Role Visibility within History Tab in Actions

    Role visibility alongside the name to give 100% transparency and easier auditing for Action tickets.
  • Google Nested Listings

    Google Nested Listings

    Supporting the nested listings feature in the Google Business Profiles.
  • Rep Connect – Non-Standard SFTP Folders Support

    Rep Connect – Non-Standard SFTP Folders Support

    Added configuration support standardization for SFTP accounts created prior Rep Connect.
  • Rep Connect – Test Mode

    Rep Connect – Test Mode

    Enable Test Mode for all integrations.
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