Custom Variables in Survey Requests
Personalize the survey experience to increase completion rates.
Response Button Removed from Survey Notifications
Avoid sending multiple responses to the same customer review.
New Review Monitoring Sources
The platform can now monitor reviews for several new sites.
Notification for Broken Facebook oAuth Connections
Get immediate visibility into broken connections and improved matching.
Mobile Social Publisher
Create social posts from the mobile app.
Mobile Actions
Use the Reputation Manager app to manage Actions (Public Beta).
Populate Custom Fields with Survey Answers
Auto-populate ticket fields using answers from a survey.
Progress Leaderboard – View by Custom Filters
Compare your locations' ticket progress by region, brand, or custom filter.