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May 16, 2019

May 19, 2019 Kristin Lisson Highlights

  • Custom Variables in Survey Requests

    Custom Variables in Survey Requests

    Personalize the survey experience to increase completion rates.
  • Response Button Removed from Survey Notifications

    Response Button Removed from Survey Notifications

    Avoid sending multiple responses to the same customer review.
  • New Review Monitoring Sources

    New Review Monitoring Sources

    The platform can now monitor reviews for several new sites.
  • Notification for Broken Facebook oAuth Connections

    Notification for Broken Facebook oAuth Connections

    Get immediate visibility into broken connections and improved matching.
  • Mobile Social Publisher

    Mobile Social Publisher

    Create social posts from the mobile app.
  • Mobile Actions

    Mobile Actions

    Use the Reputation Manager app to manage Actions (Public Beta).
  • Populate Custom Fields with Survey Answers

    Populate Custom Fields with Survey Answers

    Auto-populate ticket fields using answers from a survey.
  • Progress Leaderboard – View by Custom Filters

    Progress Leaderboard – View by Custom Filters

    Compare your locations' ticket progress by region, brand, or custom filter.
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