Understand where most of your mentions are geographically coming from.
Interact with livestream Facebook and Twitter activity without leaving the platform.
Add notes to a ticket without leaving your inbox.
Flag/unflag or publish/unpublish a review without leaving the ticket detail view.
Edit images in your request email templates using a WYSIWYG editor as opposed to editing HTML.
Customize how your survey results are displayed, such as adding short names for questions, slicing by attribute, and turning off visibility.
Analyze your Facebook and Twitter page metrics by time or location.