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March 8, 2018

March 8, 2018 Kristin Lisson Highlights

  • Twitter Demographic Map (Social Listening)

    Twitter Demographic Map (Social Listening)

    Understand where most of your mentions are geographically coming from.
  • Reply to Facebook and Twitter Posts – Social Listening

    Reply to Facebook and Twitter Posts – Social Listening

    Interact with livestream Facebook and Twitter activity without leaving the platform.
  • Add Ticket Notes via Email

    Add Ticket Notes via Email

    Add notes to a ticket without leaving your inbox.
  • Review Options Available from a Ticket

    Review Options Available from a Ticket

    Flag/unflag or publish/unpublish a review without leaving the ticket detail view.
  • Request Template Editor – Images

    Request Template Editor – Images

    Edit images in your request email templates using a WYSIWYG editor as opposed to editing HTML.
  • Survey Reporting Options

    Survey Reporting Options

    Customize how your survey results are displayed, such as adding short names for questions, slicing by attribute, and turning off visibility.
  • Social Metrics by Time or Location

    Social Metrics by Time or Location

    Analyze your Facebook and Twitter page metrics by time or location.
Tags:highlights20180308
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