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March 19, 2020

March 25, 2020 Danielle Evans Highlights

  • COVID-19 Category in Operations

    COVID-19 Category in Operations

    Operations, Reviews, Surveys
    Easily locate and analyze all reviews and surveys that mention Coronavirus
  • Create Actions from Operational Insights

    Create Actions from Operational Insights

    Actions, Operations
    Take action on customer quotes by creating a ticket for follow-up.
  • Industry Benchmarks in Strengths & Weaknesses

    Industry Benchmarks in Strengths & Weaknesses

    Operations
    Understand how your sentiment compares to the industry average.
  • Keywords Trigger Social Approval Flow

    Keywords Trigger Social Approval Flow

    Social
    Require approval on social content that includes specific words.
  • Reputation Mobile App Rebrand and Launch!

    Reputation Mobile App Rebrand and Launch!

    Mobile
    Celebrate the official launch of the Reputation mobile app.
  • Google Q&A

    Google Q&A

    Listings
    Manage Google Q&A responses from within the platform.
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