• Support
  • Idea Portal
  • Betas
  • Training
  • Downloads
  • Release Notes
  • Knowledge Base
    • Overview Videos
    • Admin
    • Dashboard
    • Reviews
    • Requests
    • Listings
    • Social
    • Surveys
    • Actions
    • Pages & Locators
    • Experience Insights
    • Inbox
    • Reports
    • Reputation Score
    • Managed Services
    • Best Practices
  • Support
  • Idea Portal
  • Betas
  • Training
  • Downloads
  • Release Notes
  • Knowledge Base
    • Overview Videos
    • Admin
    • Dashboard
    • Reviews
    • Requests
    • Listings
    • Social
    • Surveys
    • Actions
    • Pages & Locators
    • Experience Insights
    • Inbox
    • Reports
    • Reputation Score
    • Managed Services
    • Best Practices

March 10, 2022

March 14, 2022 Christine Bergman Highlights

  • Facebook Ad Comments in Live Streams and Inbox

    Facebook Ad Comments in Live Streams and Inbox

    Comments on Facebook Ads that are left by customers on Facebook will be available within the Reputation Social Live Streams and Reputation Inbox.
  • Social Page Mentions in Inbox

    Social Page Mentions in Inbox

    Mentions of a connected Facebook page on a non-owned social page are available in the Reputation Inbox.
  • Hashtag Groups

    Hashtag Groups

    Create a hashtag group and save time by reapplying to several social posts as needed.
  • Mobile Home Screen – Fast Action Button

    Mobile Home Screen – Fast Action Button

    Introducing an all in one Fast Action button (FAB) for the mobile app.
  • Visibility of Associated Tickets

    Visibility of Associated Tickets

    See a holistic view of the previous tickets created by the same user.
  • Capturing Notes as Part of Reopening Tickets

    Capturing Notes as Part of Reopening Tickets

    Document and reference reason for reopening a ticket.
  • Reputation Virtual Assistant (Support Chatbot)

    Reputation Virtual Assistant (Support Chatbot)

    Third party powered Virtual Assistant that allows to attain near real-time information/support.
  • New Navigation Menu Item – Resources

    New Navigation Menu Item – Resources

    The Navigation menu on Reputation web application has a new item called Resources that will contain submenu links to monthly product updates, news articles and other relevant platform resources.
  • Publishing Limitations in Audit Cards

    Publishing Limitations in Audit Cards

    Improve usability and increase transparency regarding listings source limitations.
  • Duplicate Listings – Notification

    Duplicate Listings – Notification

    Reminder notification to habitually review and resolve duplicate listings with a practical call to action.
  • RepConnect – Entrata Customers – Connector

    RepConnect – Entrata Customers – Connector

    New connector to pull customer data from Entrata to build a customers data base.
About Support

Our customer support experts are here to help you! Visit support.reputation.com to search FAQs and contact a representative.

Quick Links
  • What's New
  • Knowledge Base
  • Customers
  • Partners
  • Employees
Top Features
  • Dashboard
  • Reviews
  • Requests
  • Reputation Score
  • Reports
More Resources
  • Blog
  • Case Studies
  • White Papers
  • eBooks
  • Infographics
  • English
  • Privacy Policy
  • Terms of Use
  • © 2022 Reputation.com. All Rights Reserved.