Key Driver Analysis Report Upgrade

Reports, Surveys

Learn from your survey data what your business is doing well and where you should invest to have the most positive impact on your Customer Experience.

Ask about different aspects of your Customer Experience and learn how they compare to each other. Save time on analytics and spend it on improving the CX.

First: When you build a survey, determine which survey questions should count towards your metrics for the “Key Drivers”

Second, create a report within the report section: Reporting > Surveys 3.0 > Key Driver Analysis