The platform can now monitor reviews for several new sites and respond via API for Caring.com.

Flag individual survey submissions for follow-up/mark as read, and filter the list of results by flagged status.

Quickly zero in on other areas of location performance.

Filter listings performance by date range and/or source.

View and sort fulfillment status for a location's listings.

Export Tickets data for further analysis using any Business Intelligence tool.

Control which Tickets events you're notified about.