Quick and easy access to aggregate KPIs across multiple feedback channels.

News are now included as a premium monitoring source for Listening.

Leverage prebuilt segments to analyze subsets of data quickly.

Review changes for a monitor since last checked the mentions data or within a certain timeframe.

Edit failed private messages to remediate the issue before retrying the send.

Add or reconnect social media pages to locations conveniently from within the Social Publisher.

Template for dashboards including widgets to analyze metrics from Twitter, Facebook, Instagram and LinkedIn for brand publishing.

Receive suggestion for content on the brand level based on relevance to enhance your social media strategy.

Understand the Facebook audience demographics like age, gender and location.

Monitor reviews from WebMD.com from within the Reputation platform.

Filter results in the Survey Results Manager by reviews that were generated via Review Booster functionality.

Enhancement for external API to only query results that were updated to increase efficiency.

Automatically data preview update when API configurations are being updated.