Understand how different user roles are performing (e.g., Service vs. Sales) when requesting reviews.

Effective June 1, 2018, Smiley and Star templates comply with Google's new "No Gating" requirement in Google Review guidelines.

Selectively omit results based on volume and view YTD data.

View quick KPIs for all areas of your online reputation management efforts.

Leverage more exposure to your listings.

Sync your Google My Business (GMB) profile pictures with your source of truth.

Export data from Operational Insights modules for additional processing.

Provide an explanation for closing a ticket.

Share ticket details with others via email.