Customize notifications for incoming Q&As, separate from reviews.
Location managers can create league tables or comparisons based on a particular peer group.
Mention a business or user on your social post to create more engagement.
Schedule monthly reports to be sent on specific days of the month.
Make your reports more concise and digestible.
You can now see insights on reviews that refer to women's health. (Healthcare customers only.)
See your score adjust to better align with industry sources and trends.
A larger color palette offers finer grained insights when your score varies.
You can now login to different tenants using the same email address within Reputation Manager.
When manually creating a ticket for customer feedback, capture their appellation and quickly input address details.
Include the auto-applied data science review categories in your export.
Limit which user roles can view/add/edit/delete attachments on tickets.