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January 28, 2019

February 7, 2019 reputationu Highlights

  • Q&A Notifications

    Q&A Notifications

    Reviews
    Customize notifications for incoming Q&As, separate from reviews.
  • Establish Peer Locations on Surveys 3.0 Reports

    Establish Peer Locations on Surveys 3.0 Reports

    Reports, Surveys
    Location managers can create league tables or comparisons based on a particular peer group.
  • Mentions on Facebook and Twitter

    Mentions on Facebook and Twitter

    Social
    Mention a business or user on your social post to create more engagement.
  • Monthly Report Scheduling by Day

    Monthly Report Scheduling by Day

    Reports
    Schedule monthly reports to be sent on specific days of the month.
  • Choose Categories in Tornado Summary Report

    Choose Categories in Tornado Summary Report

    Operations, Reports
    Make your reports more concise and digestible.
  • New Healthcare Taxonomy for Women’s Health

    New Healthcare Taxonomy for Women’s Health

    Operations
    You can now see insights on reviews that refer to women's health. (Healthcare customers only.)
  • Reputation Score Re-Calibration – 1/19

    Reputation Score Re-Calibration – 1/19

    Score
    See your score adjust to better align with industry sources and trends.
  • Reputation Score Color Palette

    Reputation Score Color Palette

    Score
    A larger color palette offers finer grained insights when your score varies.
  • Multi-Tenant Login for Mobile

    Multi-Tenant Login for Mobile

    Mobile
    You can now login to different tenants using the same email address within Reputation Manager.
  • Additional Ticket Contact Fields

    Additional Ticket Contact Fields

    Actions
    When manually creating a ticket for customer feedback, capture their appellation and quickly input address details.
  • Categories Included in Ticket Export

    Categories Included in Ticket Export

    Actions
    Include the auto-applied data science review categories in your export.
  • Roles and Permissions for Ticket Attachments

    Roles and Permissions for Ticket Attachments

    Actions, API and Admin
    Limit which user roles can view/add/edit/delete attachments on tickets.
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