Celebrate the official launch of Insights.

Insights provides CX and EX data intelligence to help brands improve consumer sentiment.

Use Insights to:

• Breakdown consumer preferences by location, source, topic, and over time using machine learning and natural language processing.
• Identify Strengths and Weaknesses, high and low performing locations, and Big movers with key drivers.
• Access Customer Feedback Data and Employee Feedback Data across reviews and surveys sent from the Reputation.com platform or imported from other survey providers.

Sentiment by Location

Big Movers

Strengths & Weaknesses

Sentiment Map