Celebrate the official launch of Insights.

Insights provides CX and EX data intelligence to help brands improve consumer sentiment.

Use Insights to:

  • Breakdown consumer preferences by location, source, topic, and over time using machine learning and natural language processing.
  • Identify Strengths and Weaknesses, high and low performing locations, and Big movers with key drivers.
  • Access Customer Feedback Data and Employee Feedback Data across reviews and surveys sent from the Reputation.com platform or imported from other survey providers.
Sentiment by Location
Big Movers

Strengths & Weaknesses
Sentiment Map

Learn more about Insights and how others have operationalized insights.