Industry Benchmarks in Strengths & Weaknesses


Understand how your sentiment compares to the industry average.

Compare the category sentiment of your locations’ strengths and weaknesses with your industry’s average to help prioritize areas of improvement.

To view strength and weakness industry benchmarks:

  1. From the platform, click Operations > Insights.
  2. Click Insights by Category.
  3. Scroll to “Strengths & Weaknesses Relative to Industry” chart.

Industry benchmarks also show in the Strengths & Weaknesses charts used in Reports and Custom Dashboards.