Individual Emails for Review Notifications

API and Admin, Reviews

Configure review notifications to receive one email per review.

Configure notifications to receive each review, simple survey, and Q&A notification as individual emails instead of receiving multiple notifications grouped into the same email.

To configure individual emails for notifications:

  1. Click Settings from the upper right corner of the platform.
  2. From the Admin menu (My Account tab), click My Notifications.
  3. From Notification Settings, click Add Notification.
  4. From the Select Event drop-down, choose the event for which you want to create an alert (New Review, New Simple Survey, New Q&A).
  5. Click Next.
  6. Modify the notification settings. Settings vary depending on alert type.
    • Group Similar Emails – Group similar notifications generated in the same timeframe into one email. Select “No” to send individual emails for each event.

      Notifications are grouped by default.

  7. Click Save.

The alert becomes active and will notify you via the selected channel(s) and frequency when the notification conditions are triggered. You can also disable the alert or edit, copy, and delete.

Learn more about managing notifications at the user and role levels.