Celebrate the official launch of Inbox.
Manage and respond to customer messages from multiple channels through Inbox to capture leads and provide outstanding support to your customers.
- Respond to Facebook, SMS, and Google Chat messages from the Reputation platform.
- Consolidate messages for all locations and channels in one central inbox.
- Collaborate to respond to conversations by assigning conversations to team members and creating internal notes.
Social customers can request to have Facebook messages enabled as part of their Social Advanced solution. Reach out to your CSM or Support for assistance.