Release Notes

Manage PII visibility settings for Actions separately from the platform.

Search FAQs and contact Support through a new portal.

One place for all help resources.

Configure survey notifications to show or hide metadata.

Understand which variables can be inserted in grouped notifications prior to sending.

Change in total review count added to Location Leaderboard reports.

Respond to surveys via SMS.

Export computed survey scores by context.

Display incomplete survey results.

Personalize review requests sent through the mobile app.

The platform can now monitor reviews for new sites.

Existing source connection upgraded for enhanced functionality.

Editing enhancements for listings hours.

New Experience report showing quotes from customer feedback.

Changes made under Analytics role permissions.

Define and update services provided in GMB listings through the platform at scale.

Set who can edit each field within your Source of Truth.

Easily locate and analyze all reviews and surveys about vaccination.

Operations is now Experience.

Improved Actions onboarding with vertical specific out-of-the-box setup.

Review, Survey, and Q&A notifications are now available in-platform.

See your score adjust to better align with industry sources and trends.

Celebrate the official launch of Insights.

Export latitude and longitude coordinates in CSV.

Foursquare API deprecated for business listings.

Page metrics overview now available in Reports.

Country is now a required field during user creation.

Configure over-survey protection by location.

Control where users land in the platform after logging in via API SSO.

Download a list of your users from the platform.

Email format changes when size exceeds 10 MB for more reliable delivery.

Configure review notifications to receive one email per review.