What's New

View archived updates from the 2018 release schedule.

December 20, 2018


December 10, 2018


November 15, 2018


November 1, 2018


October 22, 2018


October 4, 2018


September 20, 2018


September 6, 2018


August 23, 2018


August 9, 2018


July 26, 2018


June 28, 2018


June 15, 2018


June 1, 2018


May 17, 2018


May 3, 2018


April 19, 2018


April 5, 2018


March 22, 2018


March 8, 2018


February 22, 2018


February 8, 2018


January 25, 2018


January 18, 2018


  • Response Approval Workflow

    Response Approval Workflow

    Require approval to review responses before they are published. Responders can edit and delete responses that are awaiting approval. Approval is available for Reviews, Surveys, and Kiosk modules.
  • PII Field Indication and Expiry

    PII Field Indication and Expiry

    Removal of PII information allows you to run time-bound service recovery surveys while remaining in compliance with your company's data retention policies.
  • Social Metrics – Download as PDF

    Social Metrics – Download as PDF

    Showcase your social metrics in presentations or by scheduling/forwarding via email as a print-friendly attachment.
  • API v3 Support for Send Requests

    API v3 Support for Send Requests

    Leverage the API v3 framework to automatically send review requests to your customers.
  • Social Push Notifications for Approval

    Social Push Notifications for Approval

    In a team-based social publishing workflow, you can manage post approval anywhere you are, from your mobile device.