Group By Requester – Request Metrics


Understand how different user roles are performing (e.g., Service vs. Sales) when requesting reviews.

To filter metrics by requester:

  1. On the Requests > Metrics tab, change the Group By drop-down to Requester.
  2. In the Requester Role drop-down, choose the role(s) you want to add to the report.
  3. Click Generate Report.