Feedback Date for Automation Rules

Actions, Reviews, Surveys

Set a feedback date for automation rules to avoid capping at default 6 days.

The upper cap default considered for surveys and reviews is to trigger an automation rule no later than 6 days of the information received. Users not leveraging integrations to ingest surveys and reviews in bulk may need additional time getting them imported into Reputation Platform. To avoid using the workaround and alter the survey/review creation date, there is now a feedback date window that allows to enter a value up to 90 days.