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February 6, 2020

February 8, 2020 Danielle Evans Highlights

  • Category Definitions Report Module

    Category Definitions Report Module

    Understand the definitions of each category in the Operations tab.
  • Consolidate Trace Lines in Drilldown Chart

    Consolidate Trace Lines in Drilldown Chart

    Consolidated grid lines make drill-down charts easier to read.
  • Survey Performance Metrics Report

    Survey Performance Metrics Report

    Survey request and completion metrics in the same report.
  • Push Notifications for Actions

    Push Notifications for Actions

    Manage your tickets on-the-go with immediate mobile push notifications.
  • New Actions Dashboard Columns

    New Actions Dashboard Columns

    Add new ticket details to your dashboard for increased visibility and reporting.
  • New Monitoring Sources

    New Monitoring Sources

    The platform can now monitor reviews for several new sites.
  • Retry Failed Social Posts

    Retry Failed Social Posts

    Retry failed social posts with one click.
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