Category Definitions Report Module
Understand the definitions of each category in the Operations tab.Consolidate Trace Lines in Drilldown Chart
Consolidated grid lines make drill-down charts easier to read.Survey Performance Metrics Report
Survey request and completion metrics in the same report.Push Notifications for Actions
Manage your tickets on-the-go with immediate mobile push notifications.New Actions Dashboard Columns
Add new ticket details to your dashboard for increased visibility and reporting.New Monitoring Sources
The platform can now monitor reviews for several new sites.Retry Failed Social Posts
Retry failed social posts with one click.