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February 22, 2018

February 22, 2018 Kristin Lisson Highlights

  • Request Template Editor

    Request Template Editor

    Requests
    Edit the contents of your request email templates using a WYSIWYG editor as opposed to editing HTML.
  • IP Address on Survey Responses

    IP Address on Survey Responses

    Surveys
    Validate the reliability of outlier, anonymous survey submissions.
  • Google My Business Posts

    Google My Business Posts

    Social
    Increase your social presence on the web with an additional posting channel, Google My Business. People who search for your business can easily see your latest news and specials.
  • Report Builder Custom Filters

    Report Builder Custom Filters

    Reports
    See two date ranges or two location groups side-by-side on a report.
  • Customizable Report Permissions

    Customizable Report Permissions

    API and Admin, Reports
    Choose which user roles can access to individual summary reports and report modules.
  • Custom Stages for Tickets

    Custom Stages for Tickets

    Actions
    Customize the stages of tickets to find what you're looking for more easily.
  • Respond & Close Tickets

    Respond & Close Tickets

    Actions
    Improve workflow by automatically closing tickets after responding.
  • Reopen Ticket and Set Due Date

    Reopen Ticket and Set Due Date

    Actions
    Manage ticket details more efficiently.
  • User Session Timeout

    User Session Timeout

    API and Admin
    Set an session expiration after a period of inactivity to satisfy your business security requirements (e.g., HIPAA, internal, etc.).
Tags:highlights20180222
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