Edit the contents of your request email templates using a WYSIWYG editor as opposed to editing HTML.

Validate the reliability of outlier, anonymous survey submissions.

Increase your social presence on the web with an additional posting channel, Google My Business. People who search for your business can easily see your latest news and specials.

See two date ranges or two location groups side-by-side on a report.

Choose which user roles can access to individual summary reports and report modules.

Customize the stages of tickets to find what you're looking for more easily.

Improve workflow by automatically closing tickets after responding.

Manage ticket details more efficiently.

Set an session expiration after a period of inactivity to satisfy your business security requirements (e.g., HIPAA, internal, etc.).