Requests Edit the contents of your request email templates using a WYSIWYG editor as opposed to editing HTML.
Surveys Validate the reliability of outlier, anonymous survey submissions.
Social Increase your social presence on the web with an additional posting channel, Google My Business. People who search for your business can easily see your latest news and specials.
Reports See two date ranges or two location groups side-by-side on a report.
API and Admin , Reports Choose which user roles can access to individual summary reports and report modules.
Actions Customize the stages of tickets to find what you're looking for more easily.
Actions Improve workflow by automatically closing tickets after responding.
Actions Manage ticket details more efficiently.
API and Admin Set an session expiration after a period of inactivity to satisfy your business security requirements (e.g., HIPAA, internal, etc.).