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February 11, 2021

February 17, 2021 Danielle Evans Highlights

  • Actions PII Module Level Permission

    Actions PII Module Level Permission

    Actions
    Manage PII visibility settings for Actions separately from the platform.
  • New Public Support Portal

    New Public Support Portal

    API and Admin
    Search FAQs and contact Support through a new portal.
  • Improved Help Center

    Improved Help Center

    API and Admin
    One place for all help resources.
  • Metadata in Survey Notifications

    Metadata in Survey Notifications

    API and Admin, Surveys
    Configure survey notifications to show or hide metadata.
  • Custom Variable Support in Grouped Email Notifications

    Custom Variable Support in Grouped Email Notifications

    API and Admin
    Understand which variables can be inserted in grouped notifications prior to sending.
  • New Location Leaderboard Report Option

    New Location Leaderboard Report Option

    Reports
    Change in total review count added to Location Leaderboard reports.
  • Closing the loop with Surveys via SMS

    Closing the loop with Surveys via SMS

    Surveys
    Respond to surveys via SMS.
  • Computed Scores CSV Export by Context

    Computed Scores CSV Export by Context

    Surveys
    Export computed survey scores by context.
  • Support of Incomplete Survey Results

    Support of Incomplete Survey Results

    Surveys
    Display incomplete survey results.
  • Mobile Review Requesting Enhancements

    Mobile Review Requesting Enhancements

    Mobile, Requests
    Personalize review requests sent through the mobile app.
  • New Monitoring Sources

    New Monitoring Sources

    Reviews
    The platform can now monitor reviews for new sites.
  • New Features for G2 Reviews

    New Features for G2 Reviews

    API and Admin, Reviews
    Existing source connection upgraded for enhanced functionality.
  • New Business Hours UX

    New Business Hours UX

    Listings
    Editing enhancements for listings hours.
  • Customer Quotes Report

    Customer Quotes Report

    Operations, Reports
    New Experience report showing quotes from customer feedback.
  • Reorganization of User Permission Modules

    Reorganization of User Permission Modules

    API and Admin, Listings, Operations
    Changes made under Analytics role permissions.
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