Edit, Delete, and Hide Social Post Comments

Social

Remove comments that are inappropriate or impact your business negatively.

Social media users often leave inappropriate or spammy comments on businesses’ social posts. We now allow deleting or hiding social post comments that were created by other social media users. We also allow editing your own business’ social post comments.

Through the Reputation Inbox or the Reputation Live Streams:

  • Users can edit and delete live social post comments on Facebook, Instagram, and Twitter posts.
  • Users can hide social post comments on Facebook and Instagram posts. Hidden comments are not visible to social media users on the native site. Hidden comments can be unhidden.

To access the functionality, hover over the social post comment that you would like to hide or delete or respectively edit, and select the appropriate option in the “… menu”.