Learn about our customer training options
Train everyone at your company! Solution Courses are available with a training subscription. Once the related solution(s) are enabled for your account, find the certification courses within the Help Center. See below for how to access.
*Not applicable for self-service and SMB programs.
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Reviews & Requests This certification course provides training on enlisting customer advocates, and tracking and responding to reviews. |
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Business Listings This certification course provides training on auditing and optimizing listings, so that you can start winning more customers. |
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Social Suite This certification course provides training on managing all your social media activities, across all your locations. |
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Surveys This certification course provides training on collecting meaningful feedback to uncover new ways to improve service quality. |
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Actions This certification course provides training on centralizing ticket management and automating workflows. |
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Insights & More This certification course provides training on analyzing customer feedback at scale, using role-based dashboards, and managing Reputation Score. |
The Admin Training Package is required for new customers. The Admin track provides deeper mastery on all platform solutions and system administrative functions, such as user management.
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PowerUp: Platform Essentials! Explore every aspect of Reputation.com. From Reviews to Insights and beyond, learn how your company can get ahead of the competition. |
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Admin: Platform Management Go behind the scenes to understand administrative features for your account—from user management to notifications and more. |
Access requires purchase. Contact your sales rep, or click here to get a quote.
1. Click the ? in the upper, right corner of the platform to open the Help Center.
2. Within the Help Center, click the link to open certification courses:
You can obtain a Certification URL after passing the associated quiz to either print or share online:
To add your certification(s) to your LinkedIn profile (optional):
Your certifications are listed in the Accomplishments section:
To share a post on your LinkedIn news feed (optional):
We love working with customers to create a custom training experiences!
Our team of trainers can provide webinar events, on-site courses, in-platform notifications and tours, printable guides, and more to ensure your team’s success.
See Custom Training Examples (right).