Support of custom scale for NPS (1 to 10).
The question is treated as any other NPS question and will be available in all the NPS supporting reports (including KPI gauge, Leaderboard, Cross-Survey NPS etc.)
To change an NPS question to a custom scale:
- Within the survey builder, click “Add a Question”.
- Select NPS.
- Edit the NPS question.
- Check the box “Custom Scale”.