Custom Live Streams and Alerts

Social

Create custom streams for your social content feed based on keywords or sentences.

Being able to set up new streams to monitor keywords and sentences on your social pages helps identify potential crisis or detractors.

To create a custom stream:

  1. From the Live Streams view, click Stream View.
  2. Click Add Stream.
  3. Name the stream, add one or more keyword, and enter an email address (optional) for which to receive alerts when posts meet criteria.
  4. Click Add.

The custom stream is added to the view.

If you entered an email, you will receive a stream alert whenever someone mentions the keywords when commenting on posts/comments on your social pages.