Course Details

Listen Certification

This certification course provides training on the Listen components of the Reputation platform. You’ll learn about creating monitors and managing mentions.


Recommended time to complete this course is 45 minutes. Your progress is saved as you go. If you can’t finish in one sitting, you can come back to it later.

Learning Objectives

After completing this course, you should be able to do the following:

1 Explain the process for setting up monitors.
2 Summarize the value and provide examples of custom dashboards.
3 Identify ways to export reports from the platform.
4 Recall how to create new alerts and list common alert examples.
5 Identify how to navigate within the NUVI platform.


Think you’ve mastered this course? Use the course quiz to assess your knowledge!
Quick notes about the quiz:

  • You must complete all course topics to unlock the certification quiz.
  • The quiz includes 10 questions about the course material.
  • You must achieve an 80% to pass.
  • You can take the quiz multiple times.
  • Review the quiz results to view question explanations.
Thanks for your participation. Good luck!