This certification course provides training on the Surveys components of the Reputation.com platform. You’ll learn about collecting meaningful feedback to uncover new ways to improve service quality.
Recommended time to complete this course is 45 minutes. Your progress is saved as you go. If you can’t finish in one sitting, you can come back to it later.
After completing this course, you should be able to do the following:
|1||Describe two methods for survey delivery.|
|2||Build and deploy a conversational survey.|
|3||Explain the process of designing a new survey.|
|4||Define pathing and conditional visibility.|
|5||Identify ways to view survey results and take action on individual submissions.|
|6||Describe how Review Booster can be put to work for your business.|
Think you’ve mastered this course? Use the course quiz to assess your knowledge and join the certification club!
Quick notes about the quiz:
Visit our training page to learn how to access the course.