Collect Feedback with Text Message Surveys


How often do you check your phone? Exactly.

Conversational Surveys (or SMS surveys) are designed for quick back-and-forth customer interaction via SMS. With 4 times the open rate than email, conversational surveys are critical to your CX strategy.

  • Deploy at scale to collect large volumes of short, rapid-fire feedback.
  • Add review booster to your survey to instantly amplify feedback on Google.

Role permissions for Conversational Surveys under CONVERSATIONAL SURVEYS are required to view conversational surveys.

Learn more about building, deploying, and measuring conversational surveys.