Make your reports more concise and digestible.

Because different users/roles/functions care about different parts of the customer experience, you can now receive a report containing only the categories that matter to you.

To customize Tornado categories:

1. From the Reports menu, expand the Operations category.
2. Click the Tornado Summary report.
3. Click Customize.
4. From the Categories drop-down, select the categories you want to include/exclude from the report.
   
5. Click Save As, and save the report with a new name.