Set a feedback date for automation rules to avoid capping at default 6 days.
Filter results in the Survey Results Manager by reviews that were generated via Review Booster functionality.
Enhancement for external API to only query results that were updated to increase efficiency.
Show one review website as part of Review Booster prompt, but another on the thank you page.
It’s “just” what it says: respond to survey results via SMS message and improve customer engagement by reaching survey respondents via their preferred channel of communication.
Help consumers find the location faster by adding a search field to the location picker.
Allow global survey takers to select their country to ensure they have no validation issues.
Learn from your survey data what your business is doing well and where you should invest to have the most positive impact on your Customer Experience.
Support of custom scale for NPS (1 to 10).
Sorting dropdown on top of “All Surveys” page.