Requests

Configure file based review requesting integrations through the platform.

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Customize opt-out and help response text for SMS.

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ApartmentRatings is no longer a source for review requesting.

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Personalize review requests sent through the mobile app.

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Configure over-survey protection by location.

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SMS click through ratio calculation updated for improved reliability.

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Request metrics and response rates are now available in the location leaderboard report.

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Customize requesting strategies by setting over-survey protection for each template.

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Share or restrict access to reports, surveys, dashboards and request templates across the organization.

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Use survey ratings to pre-populate TripAdvisor reviews.

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