Quick and easy access to aggregate KPIs across multiple feedback channels.
Export data as Excel file.
Change Reputation Score calculation method to average score for a given time range.
Ability to edit the auto populated address fields when searching and adding a competitor location in the platform.
Learn from your survey data what your business is doing well and where you should invest to have the most positive impact on your Customer Experience.
New Reputation Score report showing score data over time by location.
Reputation Score Classic replaced by Reputation Score X.
Utilize new listings widgets when building custom dashboards and reports.
Group social Post Metrics report by location attributes.
Compare posts created in Reputation vs. the native social site.