Drill down by time charts now include a category sentiment trend line.
Drill down by time from the Sentiment Map, Sentiment by Category chart, or from category tags in the Insights by Location charts to view a category sentiment trend line. Hover over the trend line to see the Category Sentiment score for each time period.
Under Operations > Insights (Beta), navigate to the Insights by Category tab to view the Sentiment Map and Sentiment By Category chart, or navigate to the Insights by Location tab to view the category tags included in the Sentiment by Location and Big Movers charts.
The breakout of positive, neutral, and negative comments in the drill down by time charts are based on category sentiment. Positive comments (green) have a category sentiment of 100. Neutral comments (yellow) have a category sentiment of 50. Negative comments (red) have a category sentiment of 0.
You can now also customize the Operations > Sentiment Trend widget in custom reports and dashboards to show category sentiment instead of star rating.