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Leverage the visibility of a customer survey to gain more social media followers.
Require approval to review responses before they are published. Responders can edit and delete responses that are awaiting approval. Approval is available for Reviews, Surveys, and Kiosk modules.
Removal of PII information allows you to run time-bound service recovery surveys while remaining in compliance with your company’s data retention policies.
Leverage the API v3 framework to automatically send review requests to your customers.